Contract hire & leasing software that supports great customer service and effective business processes.
KWIKfleetware includes a range of contract hire and leasing software modules, covering the entire lifecycle of a vehicle from initial quotation to eventual disposal.
All modules record trading activity in the same central database, so you can be confident that every customer interaction is based upon accurate, up to date information.
Quotations
With the ability to set individual customer preferences and create your own workflow processes, you will deliver fast and efficient quotations.
- Quote multiple vehicles and products on a single screen
- Attach contract hire & leasing software quotes to email
- Broker and dealer functionality
- Automate overnight production of rate books
- Cost to Company rental type
- Cash vs. Car
- Confirmed orders transfer seamlessly into Order Processing
Order Processing
This module deals with all trading activities from receipt of an order to delivery of the vehicle.
- Full notation and reporting functionality
- Produce a variety of contract, order and delivery documents on demand
- Monitor vehicle acquisition events
- View by order status as each vehicle moves through the ordering process
- Vehicles transfer into Contract Management at the contract start date
Contract Management
Covers every aspect of a vehicles in-contract life from delivery through to termination with full financials, including:
- Invoicing
- Maintenance events
- Road Fund Licensing
- Parking and driving offences
- Early termination quotes
- Contract extensions
Daily Hire
Manage daily rentals to existing contracts and stand alone customers, either as a contractual obligation or revenue opportunity.
- Web bookings for drivers and fleet managers
- Use your own fleet, external suppliers or both
- Supplier selection according to location, hire period, target spend or margin
- EDI links to national car rental companies
- Full audit trail on every booking
- Uses customer and date specific in and out tariffs
Accident Management
Deals with every aspect of accident management, including:
- Create a record of your interaction with all parties
- Letter and report production
- Bodyshop data and invoicing
- Detailed incident recording
Fleetware Interactive
Provides an online, security controlled interface to the back office for Fleet Managers and Drivers, enabling them view and interact with:
- Orders
- Driver and vehicle details
- Accident management
- Daily hire
- Reports
- Billing and accounts
Call Management
Integrated contact management functionality supports high standards of customer service.
- Logs, tracks and monitors all communication – inbound and outbound
- Create personal prioritised to-do lists
- Issue escalation
- Workflow triggers
- Rapid document creation using templates
Terminations
Manages all the trading activities following the return of each vehicle by a customer.
- Early termination quoting
- Accident write-offs
- In-house and 3rd party disposal tracking
- Excess mileage calculations and invoicing, including pooled mileage
- Guaranteed buy back arrangements
Vehicles appear automatically when their status changes in Contract Management.
Further status changes act as internal sign-offs, as responsibility for the vehicle passes from one department to another.
Accounts
KWIKfleetware provides full financials, recording sales, purchase and nominal ledger transactions as a result of trading activity in any of the modules.
Key features include:
- Management information through a suite of standard reports
- Invoicing, vehicle contract and funding financial postings
- Full vehicle financials available for deeper business analysis
- Bank reconciliation and credit control
- Trial balance for any period
- Profit & Loss and Balance Sheet preparation
- VAT Reports
- Full accounting for overheads and non-vehicular fixed assets
Detailed product information sheets are available to download by clicking here.
Find out more about how KWIKfleetware contract hire and leasing software can help you deliver the highest standards of customer service. Complete the enquiry form or call us on 0333 444 5000.
